Privacy Policy

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At Nassj, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

The Company Private Limited Policy

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Identification Information: This includes your name, email address, shipping address, billing address, phone number, and any other information you voluntarily provide when creating an account, making a purchase, or contacting customer service.
Payment Information: When you make a purchase, we collect necessary payment details, such as credit/debit card information. Please note that we do not store full credit card numbers on our servers; this information is securely processed by our trusted payment gateways (e.g., Paymob).
Usage Data: We automatically collect information about how you access and use our website. This may include your IP address, browser type, device type, pages viewed, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our website and hold certain information. Cookies are small data files stored on your device that help us improve your experience, analyze trends, and personalize content.

2. How We Use Your Information

We use the collected information for various purposes, including:

To Process Orders: To fulfill your purchases, process payments, and deliver products to your specified address.
To Manage Your Account: If you create an account, we use your information to manage your profile and provide you with access to account features.
To Improve Our Services: To understand how our customers use our website, enhance user experience, and optimize our product offerings.
To Communicate With You: To send order confirmations, shipping updates, respond to your inquiries, and provide customer support.
For Marketing and Promotions: To send you updates about new products, promotions, and special offers (if you have opted in to receive them).
To Ensure Security: To detect and prevent fraud, protect the integrity of our website, and ensure the security of your data.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

Nassj respects your privacy and does not sell your personal data to third parties. We may share your information with trusted third parties only when necessary for the operation of our business and to provide our services:

Payment Processors: To process secure online payments (e.g., Paymob). These third parties are bound by their own privacy policies to protect your information.
Shipping Providers: To deliver your orders (e.g., courier companies). We provide only the necessary information for shipping purposes.
Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential.
Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).

4. Data Security

We are committed to ensuring the security of your personal information. We implement a variety of security measures, including top-level encryption for online payments, to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Choices and Rights

Opt-Out of Marketing: You can opt-out of receiving marketing emails from us at any time by following the unsubscribe instructions included in those emails or by contacting our customer service.
Access and Update Your Information: If you have an account, you can access and update most of your personal information directly through your account settings. For other requests, please contact us.
Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser setting to decline cookies if you prefer, but this may affect the functionality of our website.

6. Children’s Privacy

Nassj’s website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We advise you to review this Privacy Policy periodically for any changes.